For Graphiplex, customer satisfaction is the priority. Also, we wanted to set up a charter that includes our entire quality process of creation, manufacture and shipping of our products.
- All objects sold on the site, serial or custom-made, are created by Graphiplex on computer.
- All items sold on the site are made in Graphiplex's workshop.
- All displays have been tested by Graphiplex for stability and robustness.
- All displays are wrapped in tissue paper with their reference.
- All Graphiplex plexiglass displays come with their plastic layer to protect them from scratches.
- Graphiplex attaches to the sending of its displays an assembly manual and instructions for use.
- Graphiplex sends any order of products in stock, placed before 22h, the next day (working days).
- Graphiplex offers shipping costs in metropolitan France (excluding letters and decorative numbers) and from 70 € of purchase for Belgium and Luxembourg.
- Graphiplex uses eco-responsible packaging products: biodegradable corn starch cushioning particles, biodegradable polyethylene bubble wrap, recycled cartons for envelope reinforcements.
- If despite all our precautions your product arrives broken by the carrier, send us photos by email with your customer number and we can study a new shipment free of charge and quite exceptional.
